All Order will be shipped on Monday or Tuesday to ensure enough time to arrive to your final destination on time and frozen!  We do not ship for delivery on the weekend, nor do we ship over the weekend for a Monday delivery.

All orders are shipped in an insulated box with LOTS of dry ice to help ensure the product arrives frozen.

Online orders will receive UPS or FedEx tracking information emails once the shipping label has been created. Remember, this can be a few days ahead of actual shipment of your order. Occasionally, there are weather delays or delays during peak holiday periods. If shipment of your order is delayed, we will update you via email.

We take great pride in our products and customer service and strive for complete customer satisfaction on every order. If, for any reason, you are not completely satisfied, please contact us using the contact information below and we will make it right!